IGNOU BA Facilities and Services Management

The Indira Gandhi National Open University (IGNOU) offers a unique and career-oriented program — Bachelor of Arts (Facilities and Services Management)

IGNOU Bachelor of Arts (Facilities and Services Management) 

The Indira Gandhi National Open University (IGNOU) offers a unique and career-oriented program — Bachelor of Arts (Facilities and Services Management), aimed at creating skilled professionals for managing infrastructure, facilities, and services in various sectors such as corporate offices, hospitals, malls, airports, educational institutions, and government organizations.

This program has been developed by IGNOU in collaboration with the Armed Forces and is also open to civilians. It provides structured knowledge and practical skills in facility operations, maintenance, safety, human resource management, finance, and customer service — key areas of the growing facilities management industry.

---

🎯 Programme Highlights

• Programme Name: Bachelor of Arts (Facilities and Services Management)

• Programme Code: BAFSM

• Mode: Distance Learning + Practical Training

• Medium of Instruction: English

• Eligibility: 10+2 (or equivalent) from any recognized board

• Minimum Duration: 3 Years

• Maximum Duration: 6 Years

• Total Credits: 132

• Annual Fee: Approx. ₹6,000 (can vary)

• Target Group: Civilians & Ex-servicemen/defence personnel

• Offered by: IGNOU in collaboration with industry partners

---

📘 Programme Objectives

• To provide a comprehensive understanding of facilities and services management in both private and public sectors

• To equip learners with managerial, technical, and soft skills required in the domain

• To promote career advancement and open up opportunities in the rapidly growing facilities management industry

• To create awareness about energy management, safety compliance, green practices, and customer satisfaction

---

📚 Course Structure (Semester-wise Outline)

The course is divided into 6 semesters over 3 years and includes:

🧾 Core Subjects

• Introduction to Facilities and Services Management

• Maintenance and Operations of Buildings

• Security and Housekeeping Management

• Green Buildings and Sustainability

• Budgeting and Cost Control

• Soft Skills and Communication

• Workplace Safety and Risk Management

• Facility Planning and Design

• Energy Management

• Customer Service & Complaint Handling

📘 Generic Electives

Electives from other disciplines like:

• Human Resource Management

• Business Communication

• IT for Facility Management

• Entrepreneurship Development

📗 Practical/Field Training

• Site Visits

• Case Study Analysis

• On-the-job Training (Internships/Field assignments)

---

📝 Evaluation Method

• Assignments: 30% weightage (submitted before each term-end exam)

• Term-End Exams: 70% weightage (held in June and December)

• Project Work/Practical Components: Mandatory in some semesters

• Passing Marks: 40% in each component (assignment + exam)

---

💼 Career Opportunities

Graduates of this program can find employment in:

• Corporate Facility Management Companies

• Hospitals and Healthcare Facilities

• Malls, Hotels, and Resorts

• Airports, Metro Stations, and Railways

• Government Infrastructure Services

• Educational Institutions and Universities

• Event and Conference Facilities

• Real Estate and Property Management

Job Roles Include:

• Facility Manager

• Site Supervisor

• Operations Executive

• Maintenance Officer

• Soft Services Manager

• Energy and Safety Auditor

• Customer Support Executive (Facilities Domain)

---

📥 How to Apply?

Admissions are open in January and July sessions. Follow these steps:

1. Visit the IGNOU official website

2. Register and fill out your personal details

3. Select the program code BAFSM

4. Upload your documents (photo, signature, 10+2 certificate, ID)

5. Pay the fee online and confirm your application

6. Save the acknowledgment for future reference

---

✅ Why Choose B.A. in Facilities and Services Management from IGNOU?

• 🔹 First-of-its-kind degree in this domain

• 🔹 Flexible learning model ideal for working professionals

• 🔹 Designed with industry collaboration

• 🔹 Focus on practical training and real-world skills

• 🔹 Affordable and UGC-recognized

• 🔹 Great scope in India’s growing infrastructure and service sector

---

📌 Final Thoughts

The Bachelor of Arts (Facilities and Services Management) from IGNOU is an excellent program for those looking to enter the booming field of infrastructure and service operations. With its focus on technical, managerial, and soft skills, it opens doors to multiple industries where efficiency, safety, and customer satisfaction are key.

If you are seeking a future-proof, industry-relevant degree, this IGNOU program could be your path to a rewarding career.

---

Still have questions about the syllabus, electives, or how to apply? Drop your queries below and we’ll guide you!