Walk-in Customer Support Executive Job at Startek – Offline Vacancy

Walk-in Customer Support Executive Job at Startek – E-Commerce Company | 0–5 Years | ₹2–2.25 LPA Startek (Aegis Customer Support Services Pvt. Ltd.) i

WALK-IN INTERVIEW • CUSTOMER SUPPORT

Walk-in Customer Support Executive Job at Startek – E-Commerce Company | 0–5 Years | ₹2–2.25 LPA

Startek (Aegis Customer Support Services Pvt. Ltd.) is hiring Customer Support Executives for an e-commerce process in Lucknow. Freshers and experienced candidates with 0–5 years of experience can apply.

📍 Lucknow 💼 Full-Time 💰 ₹2–2.25 LPA 🎓 0–5 Years 👥 100 Openings 🚶 Walk-In Interview

Company Startek

Position Customer Support Executive

Process E-Commerce

Experience 0–5 Years

Salary ₹2–2.25 LPA

Openings 100 Positions

Job Type Full Time, Permanent

Work Mode Remote Listed

Preferred Immediate Joiners

Annual Salary

₹2–2.25 LPA

Experience Freshers & Experienced

Walk-In Interview Details

Date	3 August – 26 August 2026
Time	10:00 AM – 4:00 PM
Venue	Hazratganj, 16, Mira Bai Marg, Hazratganj, Lucknow, Uttar Pradesh – 226001
Openings	100

IMPORTANT: NO INTERVIEW OR JOINING FEE

Startek states that it does not charge any amount for the interview or joining process.

1. About the Customer Support Executive Job

Startek (Aegis Customer Support Services Pvt. Ltd.) has listed a Customer Support Executive opportunity for an e-commerce process. The vacancy is open to candidates with 0–5 years of experience, making it relevant for both freshers and experienced candidates.

The role involves handling customer calls, answering questions related to orders and deliveries, resolving customer concerns and maintaining records of customer interactions.

Candidates should have good verbal communication skills in Hindi and a basic understanding of English. They should also be comfortable working in rotational shifts, including afternoon, evening and night shifts.

2. Job Highlights

Particular	Details
Company	Startek (Aegis Customer Support Services Pvt. Ltd.)
Job Title	Customer Support Executive
Process	E-Commerce
Experience	0–5 Years
Salary	₹2–2.25 LPA
Openings	100
Employment Type	Full Time, Permanent
Location	Lucknow
Work Arrangement	Remote listed
Role Category	Voice / Blended

3. Walk-In Interview Details

Candidates interested in the opportunity can attend the walk-in recruitment drive at the listed Startek location in Lucknow.

Walk-In Recruitment Drive

• Dates: 3 August to 26 August 2026
• Time: 10:00 AM to 4:00 PM
• Venue: 16, Mira Bai Marg, Hazratganj, Lucknow, Uttar Pradesh – 226001
• Hiring Company: Startek (Aegis Customer Support Services Pvt. Ltd.)
• Openings: 100

Candidates should verify the latest walk-in schedule and venue details with the employer or recruitment listing before travelling, as hiring schedules can change.

4. Roles and Responsibilities

The Customer Support Executive will primarily interact with customers and help resolve their questions and concerns regarding the e-commerce process.

Customer Calls

• Handle inbound customer calls.
• Listen carefully to customer queries.
• Address customer concerns in a timely and professional manner.
• Provide accurate information to customers.

Orders, Delivery and Payments

• Provide information regarding customer orders.
• Assist with delivery-related queries.
• Address payment-related questions.
• Help customers with relevant app-usage queries.

Problem Resolution

• Resolve customer concerns effectively.
• Provide appropriate solutions within the defined process.
• Escalate complex or unresolved matters to the appropriate team.
• Maintain a positive customer experience.

System and Process Work

• Maintain accurate records of customer interactions.
• Follow defined Standard Operating Procedures (SOPs).
• Meet quality and productivity standards.
• Maintain required resolution-time targets.
• Stay updated with process, tool and system changes.

5. Eligibility – Freshers Can Apply

Good Opportunity for Freshers

The job listing accepts candidates with 0–5 years of experience. Freshers and experienced candidates are welcome to apply.

The preferred candidate profile mentions graduates or undergraduates. The education section of the listing also states that graduation is not required for the UG category.

Candidates should focus on communication skills, customer-handling ability, basic computer knowledge and willingness to work rotational shifts.

6. Candidate Profile

The company is looking for candidates who have the following qualities:

• Strong verbal communication skills in Hindi.
• Basic English understanding.
• Good listening ability.
• Customer-focused attitude.
• Problem-solving mindset.
• Basic computer knowledge.
• Ability to navigate computer systems efficiently.
• Ability to work in a fast-paced environment.
• Ability to handle pressure situations.
• Self-discipline and responsibility.
• Willingness to work rotational shifts.

7. Rotational Shift Requirement

Afternoon / Evening / Night Shifts

Candidates should be comfortable working in rotational shifts. The listing specifically mentions afternoon, evening and night shifts.

Candidates should therefore be flexible regarding working hours and should confirm the exact shift schedule applicable to the process during recruitment.

8. Work From Home Requirements

The listing identifies the position as remote and states that candidates working from home should have the necessary setup to perform customer-support duties.

Required Home Setup

• Personal laptop or desktop.
• Stable internet connection.
• Power backup.
• Suitable environment for customer calls.
• Basic computer skills.

Candidates should ensure that their home setup can support continuous customer-service work, particularly during assigned shifts.

9. Salary

Annual CTC

₹2–2.25 LPA

Approx. Monthly CTC Range ₹16,667 – ₹18,750

The job listing states an annual compensation range of ₹2 lakh to ₹2.25 lakh per annum. The actual salary structure and in-hand salary may vary depending on applicable deductions, incentives and company policies.

10. Number of Vacancies

Total Listed Openings 100 Positions

The vacancy listing shows 100 openings, making this a large-scale recruitment opportunity compared with a typical single-position vacancy.

11. Languages and Communication Skills

Communication is one of the most important requirements for this customer-support role.

• Strong verbal communication in Hindi.
• Basic understanding of English.
• Good listening skills.
• Ability to explain solutions clearly.
• Professional and polite communication with customers.

Candidates should be able to listen carefully, understand the customer's problem and communicate an appropriate solution clearly.

12. Important: No Interview or Joining Fee

₹0 Interview Fee • ₹0 Joining Fee

According to the supplied job listing, Startek does not charge candidates any amount for the interview or joining process.

Candidates should be cautious if anyone claiming to represent the employer asks for money in exchange for an interview, selection, offer letter or joining.

13. Customer Support Skills That Can Help You Get Selected

Skill	Why It Matters
Hindi Communication	Important for communicating with customers.
Basic English	Useful for systems, instructions and communication.
Listening	Helps understand customer problems accurately.
Problem Solving	Helps resolve customer concerns efficiently.
Computer Knowledge	Required for navigating systems and maintaining records.
Patience	Important when handling difficult customer situations.
Customer Focus	Helps maintain a positive customer experience.
Shift Flexibility	Required for rotational afternoon, evening and night shifts.

14. How to Prepare for the Walk-In Interview

Candidates attending the walk-in recruitment drive should prepare for basic customer-service and communication questions.

Topics You Should Prepare

• Tell me about yourself.
• Why do you want to work in customer support?
• What do you understand by customer service?
• How would you handle an angry customer?
• What would you do if you did not know the answer to a customer's question?
• How would you handle multiple customer issues?
• Are you comfortable working rotational shifts?
• Are you comfortable working from home?
• Do you have a laptop/desktop and stable internet?

Interview Tip

For a customer-support role, recruiters are likely to pay close attention to your communication, listening skills, confidence, patience and ability to handle customer situations professionally.

15. Documents and Things to Carry

The supplied listing does not provide a specific document checklist. Candidates attending a walk-in interview should nevertheless consider carrying commonly requested recruitment documents.

• Updated resume/CV.
• Government-issued photo ID.
• Educational qualification documents, if applicable.
• Experience documents, if applicable.
• Passport-size photographs, if required.

Candidates should confirm the employer's current requirements before attending the walk-in drive.

16. About Startek

Startek, listed as Aegis Customer Support Services Pvt. Ltd. in the supplied job information, operates in the customer-support and business-process outsourcing sector.

The company provides customer experience and support services across different processes. This particular vacancy is categorised under BPM / BPO and the role category is Voice / Blended.

17. Who Should Apply?

• Freshers looking for their first customer-support job.
• Undergraduates seeking customer-service opportunities.
• Graduates looking for BPO or customer-support jobs.
• Candidates with 1–5 years of customer-support experience.
• Applicants comfortable with Hindi communication.
• Candidates with basic English understanding.
• People comfortable working rotational shifts.
• Candidates who have a suitable work-from-home setup.
• Immediate joiners.

18. Frequently Asked Questions

Q1. What is the job role?

The position is for a Customer Support Executive for an e-commerce process.

Q2. Which company is hiring?

The vacancy is listed for Startek (Aegis Customer Support Services Pvt. Ltd.).

Q3. Can freshers apply?

Yes. The listed experience range is 0–5 years, and freshers are specifically mentioned as welcome.

Q4. What is the salary?

The listed salary is ₹2–2.25 LPA.

Q5. How many vacancies are available?

The listing shows 100 openings.

Q6. Where is the walk-in interview?

The listed venue is 16, Mira Bai Marg, Hazratganj, Lucknow, Uttar Pradesh – 226001.

Q7. What are the walk-in timings?

The listed walk-in timing is 10:00 AM to 4:00 PM, from August 3 to August 26, 2026.

Q8. Is the job work from home?

The listing identifies the role as remote. Candidates should confirm the exact work arrangement and onboarding requirements during the recruitment process.

Q9. What language skills are required?

Strong verbal communication in Hindi and basic English understanding are mentioned in the preferred candidate profile.

Q10. Are rotational shifts required?

Yes. Candidates should be comfortable working rotational afternoon, evening and night shifts.

Q11. Do I need a laptop for work from home?

Yes. The listing states that candidates must have a personal laptop/desktop, stable internet and power backup.

Q12. Does Startek charge an interview fee?

No. The supplied listing states that Startek does not charge any amount for interview or joining.

19. Job Summary

Company	Startek (Aegis Customer Support Services Pvt. Ltd.)
Job Title	Customer Support Executive
Process	E-Commerce
Experience	0–5 Years
Salary	₹2–2.25 LPA
Openings	100
Job Type	Full Time, Permanent
Location	Lucknow / Remote Listed
Shift	Rotational – Afternoon / Evening / Night
Languages	Hindi + Basic English
Interview	Walk-In
Walk-In Dates	3 August – 26 August 2026
Walk-In Time	10:00 AM – 4:00 PM

20. Final Words

The Startek Customer Support Executive vacancy is a useful opportunity for both freshers and experienced candidates looking for customer-support or BPO jobs. With 0–5 years of experience accepted, 100 listed openings and a salary range of ₹2–2.25 LPA, the vacancy may be suitable for candidates who have good Hindi communication skills and basic English knowledge.

The role involves handling customer calls, resolving order and delivery queries, maintaining customer records, following SOPs and meeting quality and productivity targets.

Candidates should also be prepared for rotational afternoon, evening and night shifts and should have a laptop/desktop, stable internet and power backup if working from home.

Most importantly, the supplied listing states that Startek does not charge any fee for interviews or joining. Candidates should never pay anyone claiming to guarantee selection or employment.

Interested in the Startek Job?

Check the latest vacancy information and recruitment details on Naukri before attending the walk-in interview.

0–5 Years | ₹2–2.25 LPA | 100 Openings | Lucknow

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Disclaimer: This article is based on the supplied job listing. Job availability, salary, openings, walk-in dates, location, work arrangement and recruitment requirements may change. Candidates should verify the latest information directly with Startek or through the relevant recruitment platform before travelling to the walk-in venue or submitting personal information.